Privacy Policy

The person responsible for data processing is:

Oak Tagging Solutions
c/o OakHost OÜ
Magdaleena tn 15
11312 Tallinn
Estonia
Email: [email protected]

Thank you for your interest in Oak Tagging Solutions. Protecting your privacy is very important to us. Below we inform you in detail about how we handle your data.

1. access data and hosting

You can visit our websites without providing any personal information. Each time you call up a website, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.

1.1 Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data as well as all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this Privacy Policy.

1.2 Content Delivery Network.

For the purpose of a shorter loading time, we use a so-called Content Delivery Network ("CDN") for some offers. With this service, content, e.g. large media files, are delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers work for us within the framework of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2. data processing for contract processing, contacting and when opening a customer account.

We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or email) or when opening a customer account. Mandatory fields are marked as such, because in these cases we need the data to process the contract, to process your contact or to open the customer account and without their information you can not complete the order and / or the account opening, or send the contact. Which data is collected can be seen from the respective input forms.

We use the data you provide to process the contract and handle your inquiries. Further information on the processing of your data, in particular the transfer to our service providers for the purpose of order and payment, can be found in the following sections of this privacy policy. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account.

3. data processing for payment processing

For the processing of payments in our online store, we work with these partners: technical service providers, credit institutions, payment service providers.

3.1 Data processing for transaction processing.

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfillment of the contract. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.

3.2 Data processing for the purpose of fraud prevention and optimization of our payment processes.

Where applicable, we provide our service providers with additional data, which they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of contested payments, accounting support). This serves to protect our legitimate interests in our protection against fraud or in efficient payment management, which prevail in the context of a balancing of interests.

4. advertising by email

Email newsletter with registration.

If you register for our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the list of recipients, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

5. cookies and other technologies

General Information.

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognize your browser the next time you visit (persistent cookies).

We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function, login). Through these technologies, IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart) are collected and processed. In the context of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. For more information on this, including the respective legal basis for data processing, please see the following sections of this Privacy Policy.

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you have consented to the use of the technologies, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

6. use of cookies and other technologies for web analysis and advertising purposes.

Insofar as you have given your consent to this, we use the following cookies and other technologies from third-party providers on our website. After the end of the purpose and the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies". For more information including the basis of our cooperation with the individual providers, please refer to the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Use of Matomo as a software solution for web analysis.

For the purpose of website analysis, the Matomo software from InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymized usage profiles are not merged with personal data about the bearer of the pseudonym without a separate, explicit consent. The data processing by Matomo takes place on our servers.

Use of Sentry as a software solution for error analysis.

In case of an unexpected software error while using the website, necessary information for debugging will be collected by Sentry, Functional Software Inc, 45 Fremont Street, 8th Floor, San Francisco, CA 94105, which helps us to identify and correct the error. This data will not be used for further analysis or marketing, or merged with other user data in any way.

7. contact options and your rights

As a data subject, you have the following rights:

  • the right to request information about your personal data processed by us to the extent specified therein;
  • the right to request without undue delay the correction of inaccurate or completion of your personal data stored by us;
  • the right to request the erasure of your personal data stored by us, unless the further processing is
    • to exercise the right to freedom of expression and information;
    • for compliance with a legal obligation;
    • for reasons of public interest; or
    • necessary for the assertion, exercise or defense of legal claims;
  • the right to request the restriction of the processing of your personal data, insofar as.
    • the accuracy of the data is disputed by you;
    • the processing is unlawful, but you object to its erasure;
    • we no longer require the data, but you need it to assert, exercise or defend legal claims; or
    • you have objected to the processing;
  • the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;
  • the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details outlined in this privacy policy.

Right of objection

Insofar as we process personal data as explained above in order to protect our legitimate interests that prevail in the context of a balance of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you will only have the right to object if there are grounds arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.

Privacy Policy created with Trusted Shops in cooperation with FÖHLISCH Rechtsanwälte